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important information

  • Mobi check-in opens 24 hours before your flight and closes 2 hours prior to your departure
  • A valid ID book, driver's licence or passport must be presented at check-in and the boarding gate
  • Boarding passes can be printed at the self-service kiosk or collected from the kulula check-in counters
  • Bags must be dropped at least 30 minutes prior to departure at the bag drop-off counter
  • Checked baggage allowance is one bag no heavier than 20kg. Bags weighing between 20-32kg are subject to a heavy bag fee of R250
  • Extra bags fees (per bag)
    • Online purchase ‘manage my booking’ R245 (2 hours before departure)
    • Contact Centre 0861 KULULA (585852) R245 (2 hours before departure)
    • At the airport R350
  • Exit row seats are not available for self service check-in
  • Seats may change if there is an aircraft change
  • Barcodes may not read at all security checks
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