- Mobi check-in opens 24 hours before your flight and closes 2 hours prior to your departure
- A valid ID book, driver's licence or passport must be presented at check-in and the boarding gate
- Boarding passes can be printed at the self-service kiosk or collected from the kulula check-in counters
- Bags must be dropped at least 30 minutes prior to departure at the bag drop-off counter
- Checked baggage allowance is one bag no heavier than 20kg. Bags weighing between 20-32kg are subject to a heavy bag fee of R250
- Extra bags fees (per bag)
- Online purchase ‘manage my booking’ R245 (2 hours before departure)
- Contact Centre 0861 KULULA (585852) R245 (2 hours before departure)
- At the airport R350
- Exit row seats are not available for self service check-in
- Seats may change if there is an aircraft change
- Barcodes may not read at all security checks
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